Privacy PolicyHow we handle your information.
This website, creativeaiads.com, is operated by Creativeaiads LLC, a Wyoming limited liability company ("Creative AI Ads", "we", "us"). Creative AI Ads is an online creative studio that makes AI-generated video and image ad creatives for ecommerce brands. This policy explains what personal information we collect, how we use it and the choices you have.
Information we collect
- Information you give us. Your name, email address, phone or WhatsApp number, company name and anything you write when you email us, message us on WhatsApp or book a call.
- Booking information. Calls are booked through Google Calendar appointment scheduling and held on Google Meet. Google collects the name and email address you enter and shares them with us so we can hold the call.
- Project materials. Brand assets, product information, footage, scripts and feedback you send us so we can deliver your project.
- Billing information. Billing name, company details and payment records. Card and bank details are entered with our payment processors (such as Stripe or PayPal) and are not stored by us.
- Usage information. We use Google Analytics to understand how visitors use this website. It collects information such as pages viewed, buttons clicked, approximate location (derived from your IP address), device and browser type, using cookies or similar technologies.
How we use information
- To reply to your enquiries and hold calls you book.
- To plan, produce and deliver creative work you order.
- To send invoices, take payments and keep accounting records.
- To understand and improve how this website performs.
- To meet legal, tax and regulatory obligations and protect our rights.
We do not sell your personal information, and we do not use it for automated decisions that have legal effects on you.
Who we share information with
We share personal information only with service providers that help us run the business, and only as needed for the purposes above:
- Google (Analytics, Calendar, Meet, Workspace or Gmail)
- Hostinger (website and email hosting)
- WhatsApp, operated by Meta (if you message us there)
- Payment processors such as Stripe and PayPal, and our bank
- Production and project tools we use to make and deliver your creatives
We may also disclose information if the law requires it, or in connection with a sale or reorganisation of the business.
Cookies and analytics
This website uses Google Analytics cookies to measure visits. Visitors in the European Economic Area, the United Kingdom and Switzerland are asked for consent first, and analytics cookies stay off unless they accept. You can change your choice at any time with the Cookie settings link at the bottom of every page. You can block or delete cookies in your browser settings, or opt out of Google Analytics with Google's browser add-on. Embedded services such as the Google Calendar booking page and Google Fonts may also receive your IP address when they load.
How long we keep information
We keep enquiry and booking information for as long as needed to respond and follow up, project materials for the length of the project and a reasonable period afterwards, and billing records for as long as tax and accounting law requires. We then delete or anonymise it.
Your rights
Depending on where you live (for example in the European Union, the United Kingdom or California), you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain uses, and to withdraw consent. To make a request, email admin@creativeaiads.com. We will not treat you differently for exercising these rights. You may also complain to your local data protection authority.
International transfers
We work with clients worldwide, and our service providers may process information in the United States and other countries. Where required, we rely on appropriate safeguards for those transfers.
Security
We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
Our services are for businesses and are not directed at children under 16. We do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it last changed.
Contact
Creativeaiads LLC30 N Gould St, Ste N
Sheridan, WY 82801, USA
Email: admin@creativeaiads.com